Important Account
Information For Our Customers
Citizens State Bank
Offices in Montrose and Waverly
609 Pacific Ave
PO Box 68
Waverly, MN 55390-0068
(763)658-4417
***NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION
ACCOUNTS***
All funds in a “noninterest-bearing transaction account” are insured
in full by the Federal Deposit Insurance Corporation from December 31, 2010,
through December 31, 2012. This temporary unlimited coverage is in addition
to, and separate from, the coverage of at least $250,000 available to
depositors under the FDIC’s general deposit insurance rules.
The term “noninterest-bearing transaction account” includes a
traditional checking account or demand deposit account on which the insured
depository institution pays no interest. It also includes Interest on
Lawyers Trust Accounts ("IOLTAs"). It does not include other
accounts, such as traditional checking or demand deposit accounts that may
earn interest, NOW accounts, or money-market deposit accounts.
For more information about temporary FDIC insurance coverage of
transaction accounts, visit www.fdic.gov.
Temporary Liquidity Guarantee Program
Citizens State Bank has chosen not to participate in the FDIC’S Transaction
Account Guarantee Program because the current $250,000 limit of FDIC
insurance is sufficient for the vast majority of our customers.
***On July 21st, 2010 the FDIC permanently extended the insurance coverage of
$250,000 per depositor.*** YOUR ABILITY TO WITHDRAW FUNDS
This policy statement applies to "transaction" accounts. Transaction
accounts, in general, are accounts which permit an unlimited number of
payments to third persons and an unlimited number of telephone and
preauthorized transfers to other accounts of yours with us. Checking
accounts are the most common transaction accounts. Feel free to ask us
whether any of your other accounts might also be under this policy.
Our policy is to make funds from your cash and check deposits available to
you on the first business day after the day we receive your deposit.
Electronic direct deposits will be available on the day we receive the
deposit. Once the funds are available, you can withdraw them in cash and we
will use the funds to pay checks that you have written.
Please remember that even after we have made funds available to you and you
have withdrawn the funds, you are still responsible for checks you deposit
that are returned to us unpaid and for any other problems involving your
deposit.
Determining the Availability of a Deposit
For determining the availability of your deposits, every day is a
business day, except Saturdays, Sundays, and federal holidays. If you
make a deposit before 4:00 p.m. on a business day that we are open, we will
consider that day to be the day of your deposit. However, if you make a
deposit after 4:00 p.m. or on a day we are not open, we will consider that
the deposit was made on the next business day we are open. If we cash a
check for you that is drawn on another bank, we may withhold the
availability of a corresponding amount of funds that are already in one of
your accounts. Those funds will be available at the time funds from the
check we cashed would have been available if you had deposited it.
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Longer Delays May Apply
Case-By-Case Delays - In some cases, we will not make all of the funds that
you deposit by check available to you on the first business day after the
day of your deposit. Depending on the type of check that you deposit, funds
may not be available until the second business day after
the day of your deposit. The first $200 of your deposits, however, may be available on the first business day.
If we are not going to make all of the funds from your deposit available on
the first business day, after we receive your deposit, we will notify you at
the time you make your deposit. We will also tell you when the funds will be
available. If your deposit is not made directly to one of our employees, or
if we decide to take this action after you have left the premises, we will
mail you the notice by the first business day after we receive your deposit.
If you will need the funds from a deposit right away, you should ask us when
the funds will be available.
Safeguard Exception Delays - In addition, funds you deposit by check may be
delayed for a longer period under the following circumstances:
-
We believe a check you deposit will not be paid.
-
You deposit checks totaling more than $5,000 on any one day.
-
You redeposit a check that has been returned unpaid.
-
You have overdrawn your account repeatedly in the last six months.
-
There is an emergency, such as failure of computer or communications
equipment.
We will notify you if we delay your ability to withdraw funds for any of
these reasons, and we will tell you when the funds will be available.
They will generally be available no later than the seventh business day
after the day of your deposit.
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ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are types of Electronic Fund Transfers we are capable of
handling, some of which may apply to your account. Please read this
disclosure carefully because it tells you your rights and obligations for
the transactions listed. You should keep this notice for future reference.
Electronic Funds Transfers Initiated By Third Parties.
You may authorize a
third party to initiate electronic funds transfers between your account and the third party's account. These transfers to make or
receive payment may be one-time occurrences or may recur as directed by you.
These transfers may use the Automated Clearinghouse (ACH) or other payments
network. Your authorization to the third party to make these transfers can
occur in a number of ways. In some cases, your authorization can occur when
the merchant posts a sign informing you of their policy. In all cases, the
transaction will require you to provide the third party with your account
number and financial institution information. This information can be found
on your check as well as on a deposit or withdrawal slip. Thus, you should
only provide your financial institution and account information (whether
over the phone, the Internet, or via some other method) to trusted third
parties whom you have authorized to initiate these electronic funds
transfers. Examples of these transfers include:
Preauthorized credits - You may make arrangements for certain direct
deposits to be accepted into your checking or savings. Preauthorized payments - You may make arrangements to pay certain recurring
bills from your checking or savings. Electronic check conversion - You may provide your check to a merchant or
service provider who will scan the check for the encoded financial
institution and account information. The merchant or service provider will
then use this information to convert the transaction in an electronic funds
transfer. Electronic returned check charge - You may authorize a merchant or service
provider to electronically collect a charge in the event a check is returned
for insufficient funds. Dial-A-Bank transactions - types of transactions - You may access your
account by telephone using your account number(s), personal identification number (PIN), social security number and touch tone phone to:
-
transfer funds from all accounts to all accounts
-
make payments from All accounts to All accounts
-
get balance information about checking, savings, certificates of deposit,
line of credit or Ready Reserve & loans
-
get withdrawal history about checking, savings, line of credit or Ready
Reserve & loans
-
get deposit history about checking, savings, line of credit or Ready Reserve
& loans
-
get transaction history about checking, savings, line of credit or
Ready Reserve & loans.
-
You may access your account for telephone transactions at the following
number(s) and during the following hours:
-
(763)658-4488 (24 hours a day)
-
(888)658-4488 (24 hours a day)
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Instant Cash Card transactions - types of transactions - You may access your account(s) by ATM using your Instant Cash Card and your account number and
personal identification number (PIN) to:
-
deposit funds to checking or savings
-
withdraw cash from checking, savings or Line of Credit
-
transfer funds from checking to checking
-
transfer funds from checking to savings
-
transfer funds from line of credit to checking and Savings
-
transfer funds from savings to checking and Savings
-
get balance information about checking or savings
-
Some of these services may not be available at all terminals.
Debit Card ATM transactions - types of transactions - You may access your account(s) by ATM using your Debit Card and your account number and personal
identification number (PIN) (as applicable) to:
-
withdraw cash from checking, savings or line of credit & ready reserve
-
transfer funds from checking to checking
-
transfer funds from checking to savings
-
transfer funds from savings to checking
-
transfer funds from line of credit checking to checking & savings
-
transfer funds from Ready Reserve to checking & savings
-
get balance information about checking or savings
-
Some of these services may not be available at all terminals.
Debit Card point-of-sale transactions - types of transactions - You may
access your checking or your Line of credit & ready reserve account(s) by
debit card to:
-
purchase goods in person or by phone
-
pay for services in person or by phone
-
get cash from a participating merchant or financial institution
-
do any transaction that can be made with a credit card
Advisory against illegal use; you agree not to use your card for
illegal gambling or other illegal purposes. Display of a payment card logo
by, for example, an online merchant does not necessarily mean that
transactions are lawful in all jurisdictions in which the card holder may be
located.
Currency Conversion - When you use your VISA card at a merchant that settles
in currency other than U.S. dollars, the charge will be
converted to the U.S. dollar amount. The currency conversion rate used
to determine the transaction amount in U.S. dollars is either a
government-mandated rate or the wholesale market rate in effect the day
before the processing date, increased by 1%. The conversion rate in effect
on the processing date may differ from the rate in effect on the
transaction date or posting date.
Advisory Against Illegal Use - You agree not to use your card(s) for illegal gambling or other illegal purposes. Display of a payment card
logo by, for example, an online merchant does not necessarily mean that
transactions are lawful in all jurisdictions in which the cardholder may be
located.
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TeleWeb - types of transfers - You may access your accounts by computer at
www.bankwaverly.com and using your personal identification number (PIN) and
log-in ID to:
-
transfer funds from all accounts to all accounts
-
make payments from all accounts to all accounts
-
get balance information about checking, savings, certificates of deposit,
line of credit or loans
-
get withdrawal history about checking or savings
-
get deposit history about checking or savings
-
get transaction history about checking or savings
Limits and fees - Please refer to our fee disclosure for information
about fees and limitations that may apply to these electronic fund transfers.
ATM Operator/Network Fees - When you use an ATM not owned by us, you may be
charged a fee by the ATM operator or any network used (and you may be
charged a fee for a balance inquiry even if you do not complete a fund
transfer).
Termination - You may terminate the electronic fund transfer agreement by
giving us written notice. For transfers you preauthorize with a third party,
you should revoke authorization by appropriate notice to the third party. We
may terminate the electronic fund transfer agreement by giving you verbal or written notice or account closure.
Documentation
Terminal transfers - You can get a receipt at the time you make any
transfer to or from your account using one of our automated teller
machines or point-of-sale terminals.
Preauthorized credits - If you have arranged to have direct deposits
made to your account at least once every 60 days from the same person or
company:
The person or company making the deposit will tell you every time they send
us the money.
You can call us at (763)658-4417 to find out whether or not the
deposit has been made.
Periodic statements - You will get a monthly account statement from us
for your checking & ATM account(s).
You will get a monthly account statement from us for your savings and
MMDA account(s), unless there are no transfers in a particular month. In any
case, you will get a statement at least quarterly.
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Preauthorized Payments
Right to stop payment and procedure for doing so - If you have told us in
advance to make regular payments out of your account, you can stop any of
these payments. Here is how:
Call or write us at the telephone number or address listed in this
disclosure in time for us to receive your request three business days or
more before the payment is scheduled to be made. If you call, we may
also require you to put your request in writing and get it to us within
14 days after you call.
Notice of varying amounts - If these regular payments may vary in
amount, the person you are going to pay will tell you, 10 days before
each payment, when it will be made and how much it will be. (You may choose
instead to get this notice only when the payment would differ by more than a
certain amount from the previous payment, or when the amount would fall
outside certain limits that you set.)
Liability for failure to stop payment of preauthorized transfer - If you
order us to stop one of these payments three business days or more
before the transfer is scheduled, and we do not do so, we will be liable
for your losses or damages.
Financial Institution's Liability
Liability for failure to make transfers - If we do not complete a
transfer to or from your account on time or in the correct amount
according to our agreement with you, we will be liable for your losses
or damages. However, there are some exceptions. We will not be liable, for
instance:
(1) If, through no fault of ours, you do not have enough money in your
account to make the transfer.
(2) If you have an overdraft line and the transfer would go over the
credit limit.
(3) If the automated teller machine where you are making the transfer
does not have enough cash.
(4) If the terminal or system was not working properly and you knew
about the breakdown when you started the transfer.
(5) If circumstances beyond our control (such as fire or flood) prevent
the transfer, despite reasonable precautions that we have taken.
(6) There may be other exceptions stated in our agreement with you.
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Confidentiality
We will disclose information to third parties about your account or the
transfers you make:
(1) where it is necessary for completing transfers; or
(2) in order to verify the existence and condition of your account for a
third party, such as a credit bureau or merchant; or
(3) in order to comply with government agency or court orders; or
(4) as described in our privacy policy disclosure, provided separately.
Unauthorized Transfers
(a) Consumer liability. (1) Generally, tell us AT ONCE if you believe
your card and/or code has been lost or stolen. Telephoning is the best
way of keeping your possible losses down. You could lose all of the
money in your account (plus your maximum overdraft line of credit). We will
be liable for all unauthorized transfers unless the unauthorized
transfer was due to the loss or theft of your card and/or code. If due
to the loss or theft of your card and/or code, and you notify us within
60 days of when the unauthorized transfer appears on the statement you can
lose no more than $50 if someone used your card and/or code without
permission.
If you do NOT notify us within 60 days after the unauthorized transfer
appears on your statement, and we prove that we could have stopped
someone from using your card and/or code without your permission if you had
told us within two days of when you discover the loss or theft of your card
and/or code, you could lose as much as $500 for unauthorized transfers that
appear on the statement.
Also, if your statement shows transfers that you did not make, tell us
at once. If you do not tell us within 60 days after the statement was
mailed to you, you may not get back any money you lost after the 60 days if
we can prove that we could have stopped someone from taking the money if you
had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from
telling us, we will extend the time period.
(2) Additional Limit on Liability for VISA(R) card. Unless you have been
grossly negligent or have engaged in fraud, you will not be liable for any
unauthorized transactions using your lost or stolen VISA card. This
additional limit on liability does not apply to ATM transactions, to
transactions using your Personal Identification Number, which are not
processed by VISA, or to commercial cards.
(b) Contact in event of unauthorized transfer. If you believe that
someone has transferred or may transfer money from your account without your
permission, call or write us at the telephone number or address listed in
this disclosure.
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Right to Bring Civil Action
You may bring a civil action against any person violating any provision
of Minnesota Statutes section 47.69 (governing consumer privacy and
unauthorized withdrawals). If you prevail in such an action, you may
recover the greater of your actual damages or $500. You may also be
entitled to recover punitive damages, your court costs and reasonable
attorney's fees.
Point-Of-Sale Transactions
Payment for goods or services made in this manner shall not affect any
of the rights, protections or liabilities in existing law concerning a
cash or credit sale by means other than through the use of a terminal.
You cannot reverse a point-of-sale transaction.
Merchants are not required to provide a terminal receipt for a purchase made
with your Debit card for $15 or less.
Time Needed to Complete Terminal Transactions
Withdrawals made at a terminal will normally be completed and charged to
your account and charged to your account the following business day.
Transfers between accounts will normally be completed the following
business day.
Error Resolution Notice
In case of errors or questions about your electronic transfers, call or
write us at the telephone number or address listed in this disclosure,
as soon as you can, if you think your statement or receipt is wrong or
if you need more information about a transfer listed on the statement or
receipt. We must hear from you no later than 60 days after we sent the
FIRST statement on which the problem or error appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain
as clearly as you can why you believe it is an error or why you need
more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or
question in writing within 10 business days.
We will determine whether an error occurred within 10 business days
(five business days if the transfer involved a point-of-sale transaction
and 20 business days if the transfer involved a new account) after we
hear from you and will correct any error promptly. If we need more time,
however, we may take up to 45 days (90 days if the transfer involved a new
account, a point-of-sale transaction, or a foreign-initiated transfer) to
investigate your complaint or question. If we decide to do this, we will
credit your account within 10 business days (five business days if the
transfer involved a point-of-sale transaction and 20 business days if the
transfer involved a new account) for the amount you think is in error, so
that you will have the use of the money during the time it takes us to
complete our investigation. If we ask you to put your complaint or question
in writing and we do not receive it within 10 business days, we may not
credit your account. Your account is considered a new account for the first
30 days after the first deposit is made, unless each of you already has an
established account with us before the account is opened.
We will tell you the results within three business days after completing
our investigation. If we decide that there was no error, we will send
you a written explanation.
You may ask for copies of the documents that we used in our
investigation.
Other Terms and
Conditions
Illegal Gambling
Prohibition Notice: You agree not to use your account for illegal
gambling or other illegal purposes.
If you have inquiries regarding your account, please contact us at:
Citizens State Bank
Offices in Montrose & Waverly
609 Pacific Ave
PO Box 68
Waverly, MN 55390
BUSINESS DAYS:
Monday, Tuesday, Wednesday, Thursday and Friday
Holidays are not included.
PHONE:
(763)658-4417
Citizens State Bank Offices in Montrose & Waverly
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|
Fee schedule effective November 1st, 2010 |
| Account Activity Printout/Statement |
$2.00 |
| Amortization Schedule |
No Charge |
| |
| Check Cashing Fee |
| On-Us Checks |
No Charge |
| Customers |
No Charge |
| |
| Copies |
| Photocopies (per copy) |
$0.25 |
| Checks from Image (per copy) |
$1.00 |
| |
|
| Counter Checks / Teller
Checking Debit Slips |
$1.00 each |
| Fax Send or Receive Local/Long Dist |
$2/$3 per page |
| IRA Transfer / Rollover Fee |
$35.00 |
| |
|
| Money Orders |
| Bank Money Orders - Cashier's Checks |
$5.00 |
| |
|
| |
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| Notary Service |
| Customers |
No Charge |
| Non-Customers |
$1.00 |
| |
|
| Overdrafts / NSF / Returned Checks |
| An 'Item' may be a check, withdrawal, ACH, other electronic or auto debit. |
| Insufficient Funds (per item) |
$28.00 |
| Overdrafts (per item) |
$28.00 |
| Continuous OD (every 7 days) |
$28.00 |
| Deposit Items Resubmitted, Returned, Charged Back |
$4.00 |
| Ready Reserve Annual Fee |
$25.00 |
| Record Research (per hour) |
$25.00 |
| |
|
| Safe Deposit Box Rental (per year) |
| Small |
$20.00 |
| Medium |
$30.00 |
| Large |
$40.00 |
| XL - Montrose only |
$60.00 |
| Jumbo - Montrose only |
$75.00 |
| Lock Replacement |
$125.00 |
| Replace (1) Lost Key |
$25.00 |
| Stop Payment Fee |
$25.00 |
| |
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| Transfer of Funds |
| Dial-A-Bank |
No Charge |
| Internet |
No Charge |
| Wire Transfers (send / receive) |
$25/$15 |
| International Wires |
$55/wire |
| ATM Cash Card |
No Charge |
| Check Card (Debit Card) |
No Charge |
| Cash Withdrawal Within Network ATM |
No Charge |
| Cash Withdrawal Non-Network ATM* |
$2.00 |
|
*Foreign Transaction Fee |
|
| ATM or Debit Card |
| Lost Card or Pin Replacement |
$10.00 |
|
*Fees are subject to change without notice. |
|
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24-Hour Lost or Stolen Check or Cash Card
1-800-535-8440
Federal Trade Commission (FTC)
Identity Theft Hotline:
1-877-438-4338
****Be
vigilant about scams and other criminal fraud!****
Report suspected fraud by calling toll-free 866-347-0911 or submit
information at www.MNScams.org. Forward
suspect emails to
report@mnscams.org
.
Waverly Office
Mailing address for both banks:
PO Box 68 Waverly, MN 55390
Location: 609 Pacific Avenue
763-658-4417 Fax: 763-658-4836
Toll Free: 888-658-4417
Lobby Hours:
Mon-Thurs: 8:30am to 4:30pm
Fri: 8:30am to 5:00pm
Drive-up Hours:
Mon-Thurs: 8:00am to 5:00pm
Fri: 8:00am to 6:00pm
Sat: Closed (Montrose open 8:00am to noon)
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Montrose Office
Location: 145 Nelson Blvd.
763-658-4417 ext. 47 Fax: 763-675-8148
Toll Free: 888-658-4417 ext. 47
Lobby Hours:
Mon-Thurs: 8:30am to 4:30pm
Fri: 8:30am to 5:00pm
Sat: 9:00am to Noon
Drive-up Hours:
Mon - Fri: 8:00am to 6:00pm Sat: 8:00am to Noon
Dial-A-Bank 24 Hour Banking
763-658-4488 Toll Free: 888-658-4488
Bank Website and Internet Banking
www.bankmontrose.com
www.bankwaverly.com
*Fees are subject to change without notice.
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